{"id":2305,"date":"2019-04-13T10:41:56","date_gmt":"2019-04-13T10:41:56","guid":{"rendered":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/?p=2305"},"modified":"2019-04-14T16:11:34","modified_gmt":"2019-04-14T16:11:34","slug":"using-process-mining-for-understanding-the-structure-of-interaction-processes","status":"publish","type":"post","link":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/using-process-mining-for-understanding-the-structure-of-interaction-processes\/","title":{"rendered":"Using process mining for understanding the structure of interaction processes"},"content":{"rendered":"\n<p>Svitlana Vakulenko explains how we have recently used process mining techniques to understand the structure of interaction processes, which will in turn help us to improve information-seeking dialogue systems. We extract a new model of information-seeking dialogues, QRFA, for Query, Request, Feedback, Answer. The QRFA model better reflects conversation flows observed in real information-seeking conversations than models proposed previously. QRFA allows us to identify malfunctioning in dialogue system transcripts as deviations from the expected conversation flow described by the model via conformance analysis.<\/p>\n\n\n\n<p>Read <a href=\"https:\/\/svakulenk0.github.io\/2019\/04\/14\/ecir19\">the full post<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Svitlana Vakulenko explains how we have recently used process mining techniques to understand the structure of interaction processes, which will in turn help us to improve information-seeking dialogue systems. We extract a new model of information-seeking dialogues, QRFA, for Query, Request, Feedback, Answer. The QRFA model better reflects conversation flows observed in real information-seeking conversations&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/posts\/2305"}],"collection":[{"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/comments?post=2305"}],"version-history":[{"count":5,"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/posts\/2305\/revisions"}],"predecessor-version":[{"id":2315,"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/posts\/2305\/revisions\/2315"}],"wp:attachment":[{"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/media?parent=2305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/categories?post=2305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staff.fnwi.uva.nl\/m.derijke\/wp-json\/wp\/v2\/tags?post=2305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}