Below you see the weight of each section and the questions used by the supervisor to assess the sections.
The goal of the research is to determine whether automated text classification methods can reach the human performance level of customer service agents in the task of labelling customer emails with a contact reason by using only the text body. The research is split into four subquestions.
- What is the current human service agent performance and can the system dataset labels be validated by the observers?
- How accurately can the text body of the first message from the customer to the customer service be extracted?
- What performance level can be achieved with a baseline model by using a well-performing (according to literature) standard multi-class text classification pipeline setup?
- How much can the automated classification performance be improved by using different pre-processing steps, fea- ture selection methods, sampling techniques for imbalanced datasets, hyperparameter tuning, and alternative models?
It has been observed that forecasting using neural networks can be significantly improved by deseasonalizing the data prior to feeding it into the network [33]. Based on this finding, this study evaluates the effect on GRU model performance of extracting the seasonal component from the inflow data by a separate model. Inske Groenen 2018
Instead this would be a sufficient end-report of an assignment in a ML class.
The reader of your thesis wants to learn something.
!jupyter nbconvert ThesisDesignPeriod.ipynb --to slides --post serve
[NbConvertApp] Converting notebook ThesisDesignPeriod.ipynb to slides [NbConvertApp] Writing 298430 bytes to ThesisDesignPeriod.slides.html [NbConvertApp] Redirecting reveal.js requests to https://cdnjs.cloudflare.com/ajax/libs/reveal.js/3.5.0 Serving your slides at http://127.0.0.1:8000/ThesisDesignPeriod.slides.html Use Control-C to stop this server WARNING:tornado.access:404 GET /custom.css (127.0.0.1) 3.80ms WARNING:tornado.access:404 GET /custom.css (127.0.0.1) 0.83ms ^C Interrupted
!jupyter nbconvert ThesisDesignPeriod.ipynb --to slides
[NbConvertApp] Converting notebook ThesisDesignPeriod.ipynb to slides [NbConvertApp] Writing 295541 bytes to ThesisDesignPeriod.slides.html